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Question

 mahamad Haneefa (Mahamad Haneefa)
Publicis Sapient
Client success and Business Development Manager
Publicis Sapient
IN
Mahamad Haneefa Member since 2016 1 post
Publicis Sapient
Posted: Apr 8, 2021
Last activity: Aug 7, 2023
Posted: 8 Apr 2021 22:49 EDT
Last activity: 7 Aug 2023 10:34 EDT
Closed
Solved

Pega 8.2.2 to 8.2.8 upgrade goes indefinite waiting in prod

Pega upgrade does not continue even after waiting for more than 2 hrs. it is stopped at below step

 

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Pega upgrade does not continue even after waiting for more than 2 hrs. it is stopped at below step

 

[java] 2021-04-09 05:10:05,010 [ TaragheBE01] [ STANDARD] [ ] [ ] (rnal.mgmt.InitialConfiguration) INFO - Servlet classes: (none) [java] 2021-04-09 05:10:05,010 [ TaragheBE01] [ STANDARD] [ ] [ ] (rnal.mgmt.InitialConfiguration) INFO - JSP classes: (none) [java] 2021-04-09 05:10:05,010 [ TaragheBE01] [ STANDARD] [ ] [ ] (rnal.mgmt.InitialConfiguration) INFO - EJB classes: (none) [java] 2021-04-09 05:10:05,010 [ TaragheBE01] [ STANDARD] [ ] [ ] (rnal.mgmt.InitialConfiguration) INFO - JMS classes: (none) [java] 2021-04-09 05:10:07,602 [ TaragheBE01] [ STANDARD] [ ] [ ] (rnal.mgmt.InitialConfiguration) INFO - Servlet classes: (none) [java] 2021-04-09 05:10:07,602 [ TaragheBE01] [ STANDARD] [ ] [ ] (rnal.mgmt.InitialConfiguration) INFO - JSP classes: (none) [java] 2021-04-09 05:10:07,602 [ TaragheBE01] [ STANDARD] [ ] [ ] (rnal.mgmt.InitialConfiguration) INFO - EJB classes: (none) [java] 2021-04-09 05:10:07,602 [ TaragheBE01] [ STANDARD] [ ] [ ] (rnal.mgmt.InitialConfiguration) INFO - JMS classes: (none) [java] 2021-04-09 05:10:08,754 [ TaragheBE01] [ STANDARD] [ ] [ ] (internal.context.RuleUsageImpl) INFO - Starting RuleUsage snapshot: recent [java] 2021-04-09 05:10:11,838 [ TaragheBE01] [ STANDARD] [ ] [ ] (internal.context.RuleUsageImpl) INFO - RuleUsage snapshot completed: recent (committed 1 usage instances and 1 detail instances) [java] 2021-04-09 05:10:11,844 [ TaragheBE01] [ STANDARD] [ ] [ ] (internal.context.RuleUsageImpl) INFO - Starting RuleUsage snapshot: shutdown [java] 2021-04-09 05:10:11,858 [ TaragheBE01] [ STANDARD] [ ] [ ] (internal.context.RuleUsageImpl) INFO - RuleUsage snapshot completed: shutdown (committed 1 usage instances and 0 detail instances)

 

 

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***Edited by Moderator: Pooja Gadige to add platform capability tag***
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Pega Platform 8.2.8
Project Delivery
Updates
Government
Pega Delivery Leader

Accepted Solution

Posted: 3 years ago
Updated: 3 years ago
Posted: 21 Apr 2021 6:15 EDT
Updated: 21 Apr 2021 10:43 EDT
mahamad Haneefa (Mahamad Haneefa)
Publicis Sapient
Client success and Business Development Manager
Publicis Sapient
IN

@PrakashKaragi  Hi Prakash,

 

Thank you for your response.

yes, it was both.  and we were able to resolve issue.( issue was with garbage collection in prod was not working as expected) o

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Accepted Solution

Posted: 3 years ago
Updated: 3 years ago
Posted: 21 Apr 2021 6:15 EDT
Updated: 21 Apr 2021 10:43 EDT
mahamad Haneefa (Mahamad Haneefa)
Publicis Sapient
Client success and Business Development Manager
Publicis Sapient
IN

@PrakashKaragi  Hi Prakash,

 

Thank you for your response.

yes, it was both.  and we were able to resolve issue.( issue was with garbage collection in prod was not working as expected) o

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