Question
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American Express
IN
Last activity: 26 Nov 2021 7:04 EST
Parameters persists while agent queue processing
I am queuing a workobject to a standard agent. When the queue item is getting processed, i am observing that agent picks up the last queue item's workobject page to process the current queue item. In the agent activity i am calling another activity and selecting the checkbox pass current parameter page. When i uncheck this checkbox then everything works fine. Can anyone help why this strange behavior is there. Is it because of the params that i am using in standard agent activity.