Paragraph Rich Text Editor blank when rule open in a custom portal
Hi all,
I have an issue with the RTE.
When I try to open a paragraph rule from a custom portal, logging in directly in this portal, RTE is blank. But when I log with the same user in Dev Studio and than I go to the portal and try to open the same rule, RTE is correctly shown.
Another note, when I flag the option "Source only mode" the section with the code is correctly shown, but when i re-flag it, the screen is stucked on the loading screen.
Different versions attached. Any idea?
Thanks in advance
Pegasystems Inc.
US
Reply S.P.A.
IT
Yes, I tried, but nothing changes
Pegasystems Inc.
US
That's very interesting. If a brand new section with brand new RTE with simple contents show the same issue then it sounds like something common on your app stack that is attributing to this.
I would check for any obvious errors in the logs and console to see if that might help narrow it down.
Have you checked if the contents of the RTE are contributing to the issue? For example, put in simple text like "hello world". Does it even reproduce then?