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Question

 Chunzhi Hong (Chunzhi_Hong)
PEGA
Principal System Architect
Pegasystems Inc.
JP
Chunzhi_Hong Member since 2013 146 posts
PEGA
Posted: Sep 14, 2016
Last activity: Sep 30, 2016
Posted: 14 Sep 2016 10:02 EDT
Last activity: 30 Sep 2016 10:06 EDT
Closed
Solved

OpenSpan 7.1 How to handle Login password expiration event ?

I have a desktop client application which forces its users to change their login password every 1 month.

I wanted the main parts of my automation solution will not be interrupted in case of password expiration.

I have some rough ideas about how to automate password change operation, however I wanted to know what is the common practices for handling login password expiration event first. 

Any real world stories or any thoughts are welcome.

***Updated by moderator: Marissa to add Robotics Group Tag***

***Updated by moderator: Marissa to update categories***

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Robotic Process Automation

Accepted Solution

Posted: 8 years ago
Posted: 14 Sep 2016 10:16 EDT
Calvin Nix (nixc1) Senior Software Engineer, Workforce Intelligence
Pegasystems Inc.
US

Hey Chunzhi,

This is normally done by interrogating the web page that pops up when password expiration event occurs. The creation of this page will help you control the flow of your automation in assisting the user in resetting their password. 

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