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Question

 Pavankumar A S (I'mPavan)
LTIMindtree
Pavankumar A S
LTIMindtree
IN
I'mPavan Member since 2013 12 posts
LTIMindtree
Posted: Mar 2, 2020
Last activity: Mar 2, 2020
Posted: 2 Mar 2020 1:38 EST
Last activity: 2 Mar 2020 7:41 EST
Closed

OOTB Pega API 403 status code (You don't have permissions to access the requested directory)

Hello All,

We have requirement where need to start n stop the specific queueprocessor. So I tried OOTB Pega API to stop/start but getting 403 error. Please let me know if you have any ideas.

Note : Here api service package is basic authentication. And other ootb apis calls working fine.

API :-  rsource uri :- api/v1/nodes/all/queue_processors/<queueprocessor name> 

Error :- 

[an error occurred while processing this directive]

  [an error occurred while processing this directive]

    You don't have permission to access the requested directory.     There is either no index document or the directory is read-protected.  

[an error occurred while processing this directive]

 

thanks,

Pavan

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Pega Platform 8.3
Dev/Designer Studio
Experience Designer

Posted: 4 years ago
Posted: 2 Mar 2020 7:41 EST
Kevin Zheng (KevinZheng_GCS)
PEGA
Director, Technical Support
Pegasystems Inc.
US

A couple of sanity checks:

1. Confirm the the user used for calling the API can start/stop QP from the Admin Studio.

2. Check the service package 'api', are you using the default config (which requires authentication and TLS/SSL).

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