Question
Evoke Technologies
IN
Posted: Nov 19, 2021
Last activity: Nov 23, 2021
Last activity: 23 Nov 2021 10:12 EST
Closed
OOTB Mobile view support for Offline created cases
OOTB Mobile view to display the MyWork is not displaying the Offline created cases.(Temp Cases)
***Edited by Moderator Marissa to update Content Type from Idea to Question***
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Posted: 2 years ago
Updated: 2 years ago
Updated: 22 Nov 2021 14:34 EST
Pegasystems Inc.
PL
As point #5 in https://docs-previous.pega.com/mobile/86/enabling-case-processing-offline-enabled-mobile-apps says, you need to replace the OOTB native worklist with a web-based one. Only then your actions will be reflected even when offline.
Posted: 2 years ago
Updated: 2 years ago
Updated: 23 Nov 2021 6:13 EST
Evoke Technologies
IN
@RadoslawNowak 1.We will be loosing the in-built search functionality of the "Mobile View" with the above approach in mobile.(User might need to scroll a lot)
Posted: 2 years ago
Pegasystems Inc.
PL
@Chaitanya_Samanthula True. But this applies to the worklist only, and not other lists. Consider redesigning your application if your users are assigned more assignments than they can comprehend / scroll.