Question
Siemens Technology and Services Pvt.Ltd
IN
Last activity: 25 May 2017 9:48 EDT
Not able to see the delegated rules under My Rules category in Pega 7.2.2
Steps to reproduce:
1. Save a correspondence rule in an open production ruleset version.
2. Delegate the rule to an access group.
3. Login with a operator who is part of that access group.
4. Click on my rules to view the delegated rule.
I am not able to view any rule under "My Business Rules".
***Moderator Edit: Vidyaranjan | Updated Categories***
Accepted Solution
Siemens Technology and Services Pvt.Ltd
IN
Hi,
Thanks for the quick response. I have configured the same in the navigation portal rule and am able to see the delegated rules there.
Thank you.
Pegasystems Inc.
IN
Hi Amit,
From 7.1.7 onwards,There is a change in navigation rule used to display delegated rules.
Hi Amit,
From 7.1.7 onwards,There is a change in navigation rule used to display delegated rules.
Delegated rules cannot be opened from My rules
These are availlable under Configurations.You can find the configurations in pyPortalNav section under pyCasemanagerLinks navigation rule.
pzPopulateDelegations is the activity that is responsible to populate all the delegated items
Please check the OOTB pyCasemanagerLinks navigation rule and configure accordingly
Thank You
Check the pyPortalNav
Accepted Solution
Siemens Technology and Services Pvt.Ltd
IN
Hi,
Thanks for the quick response. I have configured the same in the navigation portal rule and am able to see the delegated rules there.
Thank you.