Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 Andrew Warren (AndrewW40)
Areteans

Areteans
AU
AndrewW40 Member since 2022 8 posts
Areteans
Posted: Jan 8, 2023
Last activity: Jan 8, 2023
Posted: 8 Jan 2023 20:31 EST
Last activity: 8 Jan 2023 20:31 EST
Closed

New Contact Policy Tracking categories

I need to add a new category to track in the contact policy.

I followed the step outline in the following post:

Contact policies - adding more tracking statues in contact policies | Support Center (pega.com)

Adding a new Field Value.  However I am not seeing the desired result, with the contact policy not correctly excluding customers.

Are there additional steps other than adding the field value required to implement this?

 

To see attachments, please log in.
Pega Credit Risk Decisioning
Next Best Action
Communications and Media
Decisioning Architect

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice