Question


City and County of San Francisco
US
Last activity: 9 Sep 2019 13:59 EDT
mscorlib exception when starting Interrogation
Hi, I am using Pega Robotics Studio version 8.0.1030.0. When I click the Start Interrogation, and I am getting the below mscorlib error message. I haven't have this problem before with my project, and this happened all in suddan. Anyone has any thoughts on this issue. Thank you!
***Edited by Moderator Marissa to update platform capability tags****
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Pegasystems Inc.
US
If this issue has started to happen all of a sudden, then more than likely something in your environment was updated like a patch from Microsoft. The version you are on is almost a year old, since that version we have made extensive changes to support the latest patches from Microsoft. So, upgrade the Robotics Studio version 8.0.2019 and run the project.


City and County of San Francisco
US
Thank you!
We are using Chrome browser. We are trying to interrogate the log in page of this public site (User Name, Password, Submit button). It seems that the login page is not able to recognize and we get the above mscorlib error. Not too sure if any one can try to interrogate it and if it works, please share us the version of the Robotics Studio that you are using.


Pegasystems Inc.
US
Kenny,
I tested locally with Robotics Studio version 8.0.2019. Did you check the checkbox to install Google Chrome extension during the installation of Robotics Studio? If it was checked, you will have a blue bot icon on the top right of the chrome window. Also, the OpenSpanChromeMessagingHostManifest.json file will be present in the root of our install directory. The default location for an 64bit environment is "C:\Program Files (x86)\OpenSpan\OpenSpan Studio for Microsoft Visual Studio 2015"
Have you tried with any other pages like google to see if its an issue with this site is limited to this only?
Thanks
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Mario Andrés Piñeros Rojas Victor Ramirez Virendranath Alahakoon


City and County of San Francisco
US
Thank you!
We did enable the Chrome extension, and we can see the blue bot icon on the top of the Chrome Window. We also can locate the OpenSpanChromeMessagingHostManifest.json file in the C:\Program Files (x86)\OpenSpan\OpenSpan Studio for Microsoft Visual Studio 2015. We are able to interrogate the pages after we logged in. Only the log in page is problem for us.
We are not too sure if the frameset in the login page causing us this problem. If you are able to interrogate the login page with Robotics Studio version 8.0.2019, can you please let us know how to upgrade it from version 8.0.1030.0? Where we can download the installer?
Thank you!
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Thomas Sasnett


City and County of San Francisco
US
Thank you for any information oh how to upgrade it to 8.0.2019!


Pegasystems Inc.
US
Hey @KennyY19!
You can go here to our Digital Delivery page to download our software that is available to you.
Hope that helps!


Achmea
NL
Hey!
I'm facing the same issue.
Please find the document attached for further details.
Version Studio: Proprietary information hidden
OpenSpanChromeMessagingHostManifest.json file:
// Manifest for OpenSpan.Translators.Web.Chrome.MessagingHost.exe
// ** This file was generated by a tool. Do not edit **
{
"name": "openspan.translators.web.chrome.messaginghost",
"description": "OpenSpan Chrome Messaging Host",
"path": "C:\\Program Files (x86)\\OpenSpan\\OpenSpan Plug-in for Microsoft Visual Studio 2015\\OpenSpan.Translators.Web.Chrome.MessagingHost.exe",
"type": "stdio",
"allowed_origins": [
"chrome-extension://lajjpilliikppcbaghjehndpfdiiphbe/"
]
}
-------------------------------------------------------------------------------------------
Please help!
Thanks you in advance.
Kind regards,
Arjan


Pegasystems Inc.
US