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Question

 Pullaiah babu Alla (PullaiahbabuA)
Anthem Inc.

Anthem Inc.
US
PullaiahbabuA Member since 2017 2 posts
Anthem Inc.
Posted: Apr 26, 2018
Last activity: Apr 27, 2018
Posted: 26 Apr 2018 18:49 EDT
Last activity: 27 Apr 2018 11:42 EDT
Closed

MonitorAll injection Issue

We are having issue with start method as MonitorAll and its inconsistent.

Design : As soon as the Runtime is started, we are showing a message dialog to end user “Runtime is started, manually open WDE application”, when the user manually open automation (Windows Application), below observations are found .

Behavior : After lunching the application(Windows Application) manually, At first the automations are working . But after sometime,When we trigger any automations, none of the button click event is being fired.

  • Openservices are running.
  • Runtime is started, before application opened manually.
  • StartMethod – monitorAll, startonprojectStart - true

Attempted solutions : When we restart the Runtime everything is working as expected.

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Robotic Process Automation

Posted: 6 years ago
Posted: 27 Apr 2018 11:42 EDT
Christopher Heffernan (heffc)
PEGA
Senior Engineer, Technical Support, Intelligent Automation
Pegasystems Inc.
US

Hello,

Could you attach a verbose runtime log of an instance where this is happening? I've attached documentation on how to get a verbose runtime log.

Thanks,

Chris

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