Question
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
Amazon Web Services
CH
Last activity: 22 Jul 2024 11:03 EDT
Migration of pdn Profile to new Account
Dear Valued Team,
My Pega certifications can be found under the email id: Proprietary information hidden.
I want to bring those certification under my new profile: Proprietary information hidden. Can you please help sharing this procedure?
I can't use my last corporate profile with Proprietary information hidden! Now I can't login with this profile.
Thank you so much!
Pinaki Banerjee
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Accepted Solution
Updated: 5 Aug 2024 10:18 EDT
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/2024-06/8f7b8908-283b-49a1-91f8-6501019530f4.jpg?h=0f3dfb41&itok=t9NewU0h)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/2024-06/8f7b8908-283b-49a1-91f8-6501019530f4.jpg?h=0f3dfb41&itok=t9NewU0h)
Evonsys
IN
Hi @PinakiB17213558,
I went through the same process few months back.
All you need to do is create a new PDN account with your current work email ID. Drop a mail to [email protected] and mention them to merge your previous PDN account with the new one that you have created. It would be done within a day.
Thanks
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/2023-07/f7f35052-5e7d-4ed9-ada9-87594f1d3c63.png?itok=bz3Ms_gZ)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/2023-07/f7f35052-5e7d-4ed9-ada9-87594f1d3c63.png?itok=bz3Ms_gZ)
Pegasystems Inc.
US
Hello @PinakiB17213558!
Please check out your User Settings page. At the bottom is where you can start the merge request.
Here are the steps to locate the URL for the Future:
- The URL for User Settings is located in the dropdown menu in the upper right > Hello "Your Name"
- Hover over that menu
- Select My Account Settings
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
Amazon Web Services
CH
@MarissaRogers - I followed this; however, the last emailid has been rejected to get recognized. Strange is that I have that account since 2004 with pdn, but now this is not recognized any more. I thought there is some new steps introduced which I am not aware of recently. Thank you!
Accepted Solution
Updated: 5 Aug 2024 10:18 EDT
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/2024-06/8f7b8908-283b-49a1-91f8-6501019530f4.jpg?h=0f3dfb41&itok=t9NewU0h)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/2024-06/8f7b8908-283b-49a1-91f8-6501019530f4.jpg?h=0f3dfb41&itok=t9NewU0h)
Evonsys
IN
Hi @PinakiB17213558,
I went through the same process few months back.
All you need to do is create a new PDN account with your current work email ID. Drop a mail to [email protected] and mention them to merge your previous PDN account with the new one that you have created. It would be done within a day.
Thanks
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
Amazon Web Services
CH
@Tushar Banerjee Thank you!
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/2023-07/f7f35052-5e7d-4ed9-ada9-87594f1d3c63.png?itok=bz3Ms_gZ)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/2023-07/f7f35052-5e7d-4ed9-ada9-87594f1d3c63.png?itok=bz3Ms_gZ)
Pegasystems Inc.
US
@PinakiB17213558 @Tushar Banerjee
Just a little note: The PDN no longer exists, it is the Pega Community now. :)
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
Amazon Web Services
CH
@MarissaRogers - I had the community id, too! both are not working. So no worries (it's still called migration-pdn-profile-new-account); issue remained same whatever entity it is linked to for professional community.