Hi could you give me a little more detail about which course you are working on and which exercise?

thanks!

This is the exercise: Let me conduct interactions in Pega Customer Service, in the Pega Customer Service Foundation

The cloud instance is created, I've received an email about that: Your Exercise System is ready for use

But then: How do I get that started?

Once the system is created, you should get a blue button that says open cloud instance.  From there you can click on the link for Pega Infinity and use the credentials specified in the exercise to log into the system.

I added a screenshot at what you should see once you have an instance.

OK, found it, thx.