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Question

 ChennaReddy Marreddy (ChennaReddyM)
Accenture

Accenture
IN
ChennaReddyM Member since 2013 20 posts
Accenture
Posted: May 25, 2016
Last activity: May 26, 2016
Posted: 25 May 2016 7:21 EDT
Last activity: 26 May 2016 2:00 EDT
Closed

Logger name to log authentication failed logs in Log level settings

Hi Guys,

What is the logger name to be set in log level settings to log authentication related ?

I need to capture the error message from external system response.

Any inputs?

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Data Integration
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Posted: 8 years ago
Posted: 25 May 2016 7:24 EDT
Basavaraj Kadakol (BASAVARAJ)
PEGA
Senior Manager of Technical Support Engineering
Pegasystems Inc.
AU

Hello Chenna Reddy,

Could you please elaborate the scenario, like are you calling any secured web service or any other service and you see the authentication failed message. Please share the log snippet of the failed error/exception stack? Also mention the PRPC version.

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Posted: 8 years ago
Posted: 25 May 2016 8:16 EDT
ChennaReddy Marreddy (ChennaReddyM)
Accenture

Accenture
IN

Hi Basavaraj,

Recently we configured LDAPAuthentication service, and did necessary configurations in web.xml as well.

When we try to login into LDAPAuthentication Portal, it is giving error as authentication failed.

Wanted to log all possible things using logging level settings.

Where we can check the logs about LDAPAuthentication?

We are using Pega 7.1.7

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Posted: 8 years ago
Posted: 25 May 2016 8:32 EDT
Basavaraj Kadakol (BASAVARAJ)
PEGA
Senior Manager of Technical Support Engineering
Pegasystems Inc.
AU

Hello Channa Reddy,

Kindly enable the logging for the below 3 activities and capture the PegaRULES logs for the further information on the authentication failure

AuthenticationLDAPVerifyCredentials

AuthenticationLDAPWebVerifyCredentials

LDAPVerifyCredentials

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Posted: 8 years ago
Posted: 25 May 2016 9:33 EDT
ChennaReddy Marreddy (ChennaReddyM)
Accenture

Accenture
IN

Hi Basawaraj,

Thanks for the information. I enabled logs for the above specified activities.

But when I hit the LDAPAUthentication URL in Browser, the below error is generating. Could you please help me to resolve ?

ERROR:

com.pega.pegarules.pub.PRRuntimeException: doWithRequestorOrThreadLocked could not obtain requestor instance from {atn}e3ByfWJUOW4veE5Xb1dqZFVyMHRKVHhRV3E4ODY5Z0pxUVArQWpJNnkzRGtHNnVCWG1VYk5zbmxZL056cWRIYkFMMHVTdk9VV3dHY2g0THIKbm0vcmdhb3NFdz09

        at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorOrThreadLocked(PRSessionProviderImpl.java:2135)2016-05-25 15:25:51,239 [fault (self-tuning)'] [  STANDARD] [                    ] [                    ] (tent.StaticContentResolverImpl) ERROR   - Caught unhandled error in StaticContentResolver handling request aInput = {}

com.pega.pegarules.pub.PRRuntimeException: doWithRequestorOrThreadLocked could not obtain requestor instance from {atn}e3ByfWJUOW4veE5Xb1dqZFVyMHRKVHhRV3E4ODY5Z0pxUVArQWpJNnkzRGtHNnVCWG1VYk5zbmxZL056cWRIYkFMMHVTdk9VV3dHY2g0THIKbm0vcmdhb3NFdz09

        at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorOrThreadLocked(PRSessionProviderImpl.java:2135)

        at com.pega.pegarules.exec.internal.basic.staticcontent.StaticContentResolverImpl.markCssImages(StaticContentResolverImpl.java:1099)

Show More

Hi Basawaraj,

Thanks for the information. I enabled logs for the above specified activities.

But when I hit the LDAPAUthentication URL in Browser, the below error is generating. Could you please help me to resolve ?

ERROR:

com.pega.pegarules.pub.PRRuntimeException: doWithRequestorOrThreadLocked could not obtain requestor instance from {atn}e3ByfWJUOW4veE5Xb1dqZFVyMHRKVHhRV3E4ODY5Z0pxUVArQWpJNnkzRGtHNnVCWG1VYk5zbmxZL056cWRIYkFMMHVTdk9VV3dHY2g0THIKbm0vcmdhb3NFdz09

        at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorOrThreadLocked(PRSessionProviderImpl.java:2135)2016-05-25 15:25:51,239 [fault (self-tuning)'] [  STANDARD] [                    ] [                    ] (tent.StaticContentResolverImpl) ERROR   - Caught unhandled error in StaticContentResolver handling request aInput = {}

com.pega.pegarules.pub.PRRuntimeException: doWithRequestorOrThreadLocked could not obtain requestor instance from {atn}e3ByfWJUOW4veE5Xb1dqZFVyMHRKVHhRV3E4ODY5Z0pxUVArQWpJNnkzRGtHNnVCWG1VYk5zbmxZL056cWRIYkFMMHVTdk9VV3dHY2g0THIKbm0vcmdhb3NFdz09

        at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorOrThreadLocked(PRSessionProviderImpl.java:2135)

        at com.pega.pegarules.exec.internal.basic.staticcontent.StaticContentResolverImpl.markCssImages(StaticContentResolverImpl.java:1099)

        at com.pega.pegarules.exec.internal.basic.staticcontent.StaticContentResolverImpl.extractSingleFile(StaticContentResolverImpl.java:968)

        at com.pega.pegarules.exec.internal.basic.staticcontent.StaticContentResolverImpl.processRequest(StaticContentResolverImpl.java:580)

        at com.pega.pegarules.web.staticcontent.StaticContentClient.retrieveFile(StaticContentClient.java:765)

        at com.pega.pegarules.web.impl.WebStandardImpl.runStaticContentRequest(WebStandardImpl.java:1164)

        at com.pega.pegarules.web.impl.WebStandardImpl.doPost(WebStandardImpl.java:278)

        at sun.reflect.GeneratedMethodAccessor219.invoke(Unknown Source)

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

        at java.lang.reflect.Method.invoke(Method.java:597)

        at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:338)

        at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:379)

        at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:216)

        at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:265)

        at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doPost(WebStandardBoot.java:118)

        at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doGet(WebStandardBoot.java:89)

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)

        at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)

        at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)

        at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)

        at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:184)

        at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3732)

        at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3696)

        at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)

        at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)

        at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2273)

        at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179)

        at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1490)

        at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)

        at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)

        at com.pega.pegarules.exec.internal.basic.staticcontent.StaticContentResolverImpl.markCssImages(StaticContentResolverImpl.java:1099)

        at com.pega.pegarules.exec.internal.basic.staticcontent.StaticContentResolverImpl.extractSingleFile(StaticContentResolverImpl.java:968)

        at com.pega.pegarules.exec.internal.basic.staticcontent.StaticContentResolverImpl.processRequest(StaticContentResolverImpl.java:580)

        at com.pega.pegarules.web.staticcontent.StaticContentClient.retrieveFile(StaticContentClient.java:765)

        at com.pega.pegarules.web.impl.WebStandardImpl.runStaticContentRequest(WebStandardImpl.java:1164)

        at com.pega.pegarules.web.impl.WebStandardImpl.doPost(WebStandardImpl.java:278)

        at sun.reflect.GeneratedMethodAccessor219.invoke(Unknown Source)

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

        at java.lang.reflect.Method.invoke(Method.java:597)

        at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:338)

        at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:379)

        at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:216)

        at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:265)

        at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doPost(WebStandardBoot.java:118)

        at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doGet(WebStandardBoot.java:89)

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)

        at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)

        at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)

        at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)

        at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:184)

        at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3732)

        at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3696)

        at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)

        at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)

        at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2273)

        at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179)

        at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1490)

        at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)

        at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)

2016-05-25 15:25:51,244 [fault (self-tuning)'] [  STANDARD] [                    ] [                    ] (ticcontent.StaticContentClient) ERROR   - Internal Error on request: /tW2WRN_ITQ1yTz-9H-5FqHLAshYERwkT*/webwb/css/desktopbase_13829658809.css!!.css


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Posted: 8 years ago
Posted: 25 May 2016 9:46 EDT
Basavaraj Kadakol (BASAVARAJ)
PEGA
Senior Manager of Technical Support Engineering
Pegasystems Inc.
AU

Hello Chenna Reddy,

Could you please review the enclosed PDN articles on the similar behaviour and let me know if these helps

https://community.pega.com/support/support-articles/caught-unhandled-error-staticcontentresolver-jvm-start

https://community.pega.com/support/support-articles/issue-static-content-pega-717-cpm-713

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Posted: 8 years ago
Posted: 26 May 2016 2:00 EDT
Habeeb Baig (BaigHabeeb)
Virtusa IT Consulting
Lead Decisioning Architect
Virtusa IT Consulting
AE

Hello,

This mesh post looks identical to Re: LDAPAuthentication

looks like you have reported the same behaviour in both the mesh posts? please correct me if I am wrong.

If the behaviour is same can you answer to questions what Harish Gunneri has asked in aforementioned mesh thread?

Thanks,

Habeeb Baig

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