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Question

 Manasa Chidirala (ManasaCh)
HCL
Senior Consultant
HCL
IN
ManasaCh Member since 2014 3 posts
HCL
Posted: Aug 14, 2019
Last activity: May 6, 2020
Posted: 14 Aug 2019 7:24 EDT
Last activity: 6 May 2020 8:27 EDT
Closed

Log-Message method resulst java.lang.throwable exception in AES

I have and activity containing Log-message method.

Here the logging level is being set to Error. During execution , this step results java.lang.Throwable exception in AES. I have tried to change logging level to Debug/Info/warn and ran through the flow without any exceptions. I.e Error logging level setting is the source of this exception.

I have cross checked with other activities in my application which contains Log-Message step and logging level is set to Error. Faced the same exception during execution.

I am not able to determine the issue when the logging level is set to Error. Could anyone help

***Moderator Edit-Vidyaranjan: Updated Platform Capability***

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Java and Activities

Posted: 5 years ago
Posted: 14 Aug 2019 12:25 EDT
Nandita Das (dasn1)
PEGA
Principal Engineer, Technical Support
Pegasystems Inc.
IN

Hi,

Can you please let us know the version of Pega and AES and check the error message after setting the log level to 'OFF'.

Thank You,

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Posted: 5 years ago
Posted: 28 Aug 2019 1:49 EDT
Manasa Ch (ManasaC5392)
Thryve Digital LLP

Thryve Digital LLP
IN

Hi, We are using Pega 6.2SP2 and Pega7 AES.

I get this exception only when the log level is set to Error. There wont be any exception if the log level is set to Info/Warn/off..

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Posted: 5 years ago
Posted: 14 Aug 2019 17:01 EDT
Mahesh Midthuru (Mahesh Midthuru)
PEGA
Senior Principal Application Engineer, Customer Service Digital
Pegasystems Inc.
US

Manasa - Can you please share the complete stack trace of the error noticed in the logs. Also did you notice any additional information in tracer log while trying to run the activity?

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Posted: 4 years ago
Posted: 6 Apr 2020 20:23 EDT
Bhattacharya Arka (ABHATTCHRYA)
Cognizant Technolgy Solutions

Cognizant Technolgy Solutions
IN

Hi,

 

Did we get any resolution on this problem? Please share if any as we're also facing the same issue.

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Posted: 4 years ago
Posted: 7 Apr 2020 9:14 EDT
Pallavi Mandal (Pallavi_Mandal) Senior Technical Documentation Specialist
Pegasystems Inc.
IN

Hello!

This is an old post without any recent activity.

Please create a new post to seek answers to your question.

You can also refer to this post if it helps your case.

Thanks,

Pallavi M | Moderator | Pega Collaboration Center

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Posted: 4 years ago
Posted: 6 May 2020 8:27 EDT
Md Mujtaba Ur Rahman (Md Mujtaba Ur Rahman)
Capgemini Technology Services India Ltd

Capgemini Technology Services India Ltd
IN

Hello,

Please try after unchecking the flag for the Generate To Stack .

Thanks,

Mujtaba

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