Question
NASCO
US
Last activity: 15 May 2018 15:50 EDT
Log File permission issue for BIX
Hi
When running BIX past the mid night we see below error for log file permission. It is not stopping the process but we are seing the error in the log. Please suggest any resolution.
log4j:ERROR Cannot write to /PegaRULES-FirstLogCreationTime.log
java.io.FileNotFoundException: /PegaRULES-FirstLogCreationTime.log (Permission denied)
at java.io.FileOutputStream.<init>(FileOutputStream.java:233)
at java.io.FileOutputStream.<init>(FileOutputStream.java:183)
at com.pega.pegarules.priv.util.LogDeleteUtil.writeToFile(LogDeleteUtil.java:261)
at com.pega.pegarules.priv.util.DailySizeRollingFileAppenderPega.setFile(DailySizeRollingFileAppenderPega.java:120)
at com.pega.pegarules.priv.util.DailySizeRollingFileAppenderPega.rollOver(DailySizeRollingFileAppenderPega.java:226)
at com.pega.pegarules.priv.util.DailySizeRollingFileAppenderPega.subAppend(DailySizeRollingFileAppenderPega.java:159)
at com.pega.apache.log4j.WriterAppender.append(WriterAppender.java:159)
at com.pega.apache.log4j.AppenderSkeleton.doAppend(AppenderSkeleton.java:230)
at com.pega.apache.log4j.helpers.AppenderAttachableImpl.appendLoopOnAppenders(AppenderAttachableImpl.java:66)
at com.pega.apache.log4j.AsyncAppender$Dispatcher.run(AsyncAppender.java:578)
at java.lang.Thread.run(Thread.java:798)
Pegasystems Inc.
US
Is this BIX from command line or from within Pega?
If BIX is running from command line, does the user running BIX have permission to write to the log directory?
Does this file exist? PegaRULES-FirstLogCreationTime.log
NASCO
US
Hi Nick
BIX is running from command line. It is creating log files normally when start of the job run
This issue is happening when BIX running past the Mid night run. BIX starts to run at 8PM but if the extracts continue past 12 AM we are seeing this issue
Does the file "PegaRULES-FirstLogCreationTime.log" should be present in same location where the BIX and pegarules log files location?