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Question

 lu nan (lun10863)
Accenture
CN
lun10863 Member since 2020 3 posts
Posted: Dec 14, 2021
Last activity: Dec 14, 2021
Posted: 14 Dec 2021 2:18 EST
Last activity: 14 Dec 2021 21:48 EST
Closed

Lock which is held by another is released when using pxChangeStage.

Hi All,

We called the pxChangeStage activity in a job scheduler to change the case to a speicific stage.

We find that if the case's lock is held by another and the paramter "CleanUpProcesses" is ticked, the pxChangeStage activity will release the former lock.

I want to know is this an expected behaviour?

***Edited by Moderator: Pooja Gadige to add capability tag***
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Pega Platform 8.5.2 Case Management System Administration

Posted: 2 years ago
Posted: 14 Dec 2021 21:48 EST
lu nan (lun10863)
Accenture
CN

@Raju_Botu  Thanks for your reply!

So if I have a job scheduler which calls the pxChangeStage activity to change case stage, and a user is opening the case while the job sceduler is running, the normal behaviour is that the user's lock will be releasd and the case stage will be changed?

By the way, do you konw which step in the pxChangeStage activity is used to release former lock?

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