I have a requirement where I need to cancel a case using local action. In my application there is an alternate stage(Withdraw case). After canceling case will go to "Withdraw case" stage. The challenge is I should be able to cancel the case when the case is Review mood. As of now I am using target of local action "Model dialogue" it is working fine. But I need to use replace current while canceling the case instead of canceling the case from popup. But if I use "replace current" and try to cancel the case in review mood using local action I am getting popup error "Local action is only available only when you are performing an assignment".
Please let me know if there any solution of this problem also if any further clarification required.
I tried giving a local action in the case life cycle optional actions which essentially replaces the current screen and it worked fine in review harness,Are you using pyWorkActionsReview navigation to launch local action
Posted: 2 years ago
Posted: 23 Apr 2020 1:11 EDT
Dipanjan Biswas (DipanjanB8980)
Thanks for replying. I have used pyWorkActionsPerform navigation to launch Local action. However I have tried with pyWorkActionsReview also still I am getting same popup while trying to Withdraw case using local action when case is in review mood. Can you please let me know what you have used in target of local action.or can you provide any snapshot of implementation procedure