Question
GalaxE Solutions
IN
Last activity: 13 May 2025 11:36 EDT
latest generally available (GA) version message while trying to download 24.1.3 version of Pega.
Presently we are on Infinity 24.1.0 version and would like to upgrade to Infinity 24.1.3. While trying to download its popping up the below message.
Please be aware that the version that you selected is not the latest generally available (GA) version. If you want to proceed with your download, please describe why you would like to download this version.
I would like to know the impacts if we use the GA version for update for our Dev, QA and Prod environments.
HCA Healthcare
US
@TULASIVIVEK When trying to download Pega Infinity 24.1.3, the system alerts you that it’s not the latest generally available (GA) version and asks for justification. This warning simply means a newer version (like 24.1.4 or later) has been released after 24.1.3. If you choose to update to the latest GA version instead of 24.1.3, you’ll likely get additional bug fixes and improvements. However, it’s important to assess compatibility with your current customizations, third-party integrations, and any already-completed testing efforts. If your team has already validated 24.1.3 or your schedule is based on that version, continuing with it may be safer to avoid rework. Using the latest GA version is usually recommended for long-term stability—just ensure proper regression testing across Dev, QA, and Prod before rollout. Would you like help drafting a justification message to proceed with downloading 24.1.3?
Pegasystems Inc.
GB
@TULASIVIVEK I can see that you logged support ticket INC-C17121 (Upgrade request for Infinity 24.1.3 version impacts) for this.
Our support team tried to reach you as it is not clear where you are seeing this message, and which company license you are using to log into My Software. As you did not respond they have closed the ticket. You may use the ReOpen function on the MSP if you need to discuss the problem further.
As per the Pega Infinity Patch Calendar Pega 24.1.3 is indeed the latest release.
If you have any questions on the experience, you can view the My Software FAQs