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Question

 Dharma Sandeep Marisetti (DharmaSandeepM)
RBC

RBC
CA
DharmaSandeepM Member since 2023 2 posts
RBC
Posted: Mar 7, 2016
Last activity: May 20, 2021
Posted: 7 Mar 2016 9:27 EST
Last activity: 20 May 2021 8:03 EDT
Closed
Solved

Knowledge management in CPM 7.13

Hi All,

My customer want to know the Knowledge management in New Pega CPM 7.1.3.

Back Ground: My application existing  in Pega 6.3, we have successfully upgraded to Pega 7.1.8 on top of CPM 7.1.3.Now Customer want now the feature in my application.

We tried to implemented this, w created contents and Knowledge content association as per CPM 7.1.3 implementation guide from PDN. But it's not working.

Can any one help me how to implement Knowledge management in Pega 7.8 on top of CPM7.1.3

Thanks in Advance:

Sandeep

***Edited by Moderator: Pooja Gadige to add platform capability tag***
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Accepted Solution

Posted: 8 years ago
Posted: 23 Mar 2016 15:17 EDT
Susan Liu (SusanLiu_GCS)
PEGA
Senior Principal Engineer, Technical Support, Runtime Engine
Pegasystems Inc.
US

Hi Dharma,

Below is from CPM v713 release notes (page 10):

"Note: Previous CPM knowledge content capabilities have been deprecated in CPM 7.1.3 and are no longer supported."

CPM713-releaseNotes.png

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Posted: 8 years ago
Posted: 23 Mar 2016 15:05 EDT
Rowland Stilwell (rowlandstilwell_gcs)
PEGA
Sr. Director, Service Assurance and TAM
Pegasystems Inc.
US

I believe done some implementation of KM on 7.1.3 according to the pdn document you reference and it seems to perform as expected. What aspects aren't working for you? Screen shots would be helpful.

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Accepted Solution

Posted: 8 years ago
Posted: 23 Mar 2016 15:17 EDT
Susan Liu (SusanLiu_GCS)
PEGA
Senior Principal Engineer, Technical Support, Runtime Engine
Pegasystems Inc.
US

Hi Dharma,

Below is from CPM v713 release notes (page 10):

"Note: Previous CPM knowledge content capabilities have been deprecated in CPM 7.1.3 and are no longer supported."

CPM713-releaseNotes.png

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