Question
Australian Bureau of Statistics
AU
Last activity: 14 Aug 2024 19:34 EDT
Knowledge Articles
Hi ,
We are exploring Knowledge Management in Pega 8.8.
I was trying to find few answers to basic article creation, different attributes of the articles in Pega KM and any restrictions/limits. Is there any documentation available online?
Few questions listed below:
- Are there any restrictions with the title or content of the articles? Example, character limits, etc. Is there any documentation that can be shared?
-Can we set alerts to notify users when articles have not been used for a significant period? Or for when old articles need to be reviewed to ensure they are still relevant?
Any help is really appreciated. Thank you very much.
Regards,
Aparna