Java application stops while interrogating
Hi everyone, We have a Java based Windows application. The application works correctly with PEGA in a project on Windows 7 with the configuration created (using StartAndWait, TargetPath, HookChildProcesses among others). Now, we want to create a project in Windows 10 (with the same configuration as in windows 7) and what happens is that when we interrogate the application, after a few seconds, it stops working (attached). The same application if we start it manually works perfectly in Windows 10
Accepted Solution
Updated: 4 May 2022 14:19 EDT
Pegasystems Inc.
US
@AlvaroS6 You have an old version of Pega Native Foundation that does not support your Windows build. That version of PNF is older than what shipped with your Runtime, so it must have been installed with a previous version of Runtime. I would recommend installing at the very least the latest PNF. I also suggest installing the latest Studio/Runtime as the PNF installer will be inside the Runtime/Studio install package anyway (when you request a download, you select the latest Runtime or Studio to get the latest PNF). You can update PNF independently of Runtime however. I would start with this to see if that resolves your issue.
Your build of PNF/Runtime is nearing two years old, so an update is certainly something you'd need to start planning for anyway. The upgrade of Studio/Runtime should be straight-forward. You would simply install the new Studio on your dev machine and upgrade your source code. You'd then create a new deployment and assign that or provide the package to your users. You'd then install the PNF/Runtime on your users machines and have them load the new package.
Pegasystems Inc.
US
@AlvaroS6What version of Pega Robotics Studio are you using? Can you also confirm the version of Pega Native Foundation? Lastly, what is the build of Windows (you can run "winver" from your Start Menu to see this information)?
Scotiabank Uruguay SA
UY
Version of Windows 10: 1909 ( Compilation SO 18363.2158)
Pega Native Fundation Proprietary information hidden3
Pega Robotics Studio Plug-in Proprietary information hidden
Accepted Solution
Updated: 4 May 2022 14:19 EDT
Pegasystems Inc.
US
@AlvaroS6 You have an old version of Pega Native Foundation that does not support your Windows build. That version of PNF is older than what shipped with your Runtime, so it must have been installed with a previous version of Runtime. I would recommend installing at the very least the latest PNF. I also suggest installing the latest Studio/Runtime as the PNF installer will be inside the Runtime/Studio install package anyway (when you request a download, you select the latest Runtime or Studio to get the latest PNF). You can update PNF independently of Runtime however. I would start with this to see if that resolves your issue.
Your build of PNF/Runtime is nearing two years old, so an update is certainly something you'd need to start planning for anyway. The upgrade of Studio/Runtime should be straight-forward. You would simply install the new Studio on your dev machine and upgrade your source code. You'd then create a new deployment and assign that or provide the package to your users. You'd then install the PNF/Runtime on your users machines and have them load the new package.