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 Ramprasad Kothapalli (RamprasadK1713) Cognizant Technology Developer
Cognizant Technology
IN
RamprasadK1713 Member since 2013 20 posts
Cognizant Technology
Posted: July 21, 2017
Last activity: July 21, 2017
Posted: 21 Jul 2017 7:00 EDT
Last activity: 21 Jul 2017 11:23 EDT
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Issue with SAML WEBSSO Request

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Hi All,

I have created one SAML 2.0 implmentation in pega using okta and trying to send request for it ,getting below error..

Unable to process the SAML WebSSO request : 1

any idea what might be the reason for above issue?

Unable to process the SAML WebSSO request : 1

***Updated by moderator: Lochan to add Categories***

Data Integration System Administration
Posted: 5 years ago
Posted: 21 Jul 2017 7:48 EDT
Adithya Kurmachalam (Adithya1) Pegasystems Inc. Solutions Engineer
Pegasystems Inc.
IN
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Hi Ramprasad,

Make sure the attributes are mapped correctly in authentication service. 

What is the version of Pega?

Please put debug on theauthentication activity

(logger:Rule_Obj_Activity.pySAMLWebSSOAuthenticationActivity.Code_Security.Action for pySAMLWebSSOAuthenticationActivity)

See in which step it is failing.

Please attach the captured debug log here in case further help is needed.

 

Thank you,

Adithya
Posted: 5 years ago
Updated: 5 years ago
Posted: 21 Jul 2017 8:56 EDT
Updated: 21 Jul 2017 11:23 EDT
Ramprasad Kothapalli (RamprasadK1713) Cognizant Technology Developer
Cognizant Technology
IN
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Hi Adithya,

I have checked in the log file and see below error message

 

(Admin_Security_SSO_SAML.Action) ERROR -appdb-i-354-1|xx.xx.xx.xx|Rest|WebSSO|SAML|AssertionConsumerService|AE42855F3641B838CABC108DB6FFF8D84  - Error while executing the Assertion Consumer Service activity : 1

any guidence ffrom the error?

***Edited by Moderator Marissa to remove proprietary information***
Posted: 5 years ago
Posted: 21 Jul 2017 8:06 EDT
Paul Gentile (PaulGentile_GCS) PEGA Principal Engineer, Technical Support, 1:1 Customer Engagement
Pegasystems Inc.
US
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See these PDN articles for customers who encountered this exact message and what their resolutions where.

https://community.pega.com/support/support-articles/sso-saml20-not-working

https://collaborate.pega.com/question/assertion-consumer-service-url-saml-iac-set

 

 

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