Question
Morgan Stanley
IN
Last activity: 14 Dec 2016 5:26 EST
Issue: main parent harness changes when creatework
Hi
My portal has WSSPMCHome as the harness which has a dynamic container CaseContainer as shown below.
When i create a new customer work object the top harness WSSPMCHome is getting replaced with Perform harness. Ideally the dynamic container in the CaseContainer should be holding the new harness.
Any insight in the issue would be very helpful. Thanks
Regards
Avinash
Pegasystems Inc.
IN
Hello Avinash,
Could you please provide the Dynamic container mode (i.e Single document or multi document mode).
Thanks,
Praveen
Morgan Stanley
IN
Thanks Praveen.. Seems like a Single Document
Pegasystems Inc.
IN
Hi Avinash,
Could you please change single document to multi document mode and try the usecase.
Thanks,
Praveen
Morgan Stanley
IN
Have tried changing it to Multi Doc mode.. However to my surprise noting is being displayed in the portal.
Morgan Stanley
IN
Another issue is that when i create a workobject the perform harness is getting opened in the DesignerStudio instead of the dynamic container in Multi Doc Mode.
Morgan Stanley
IN
Ideally only the harness inside the CaseContainer should be changed to Perform and the rest should remain same.. But not sure why the entire hierarchy from the top is being chagned... When i do a creatework the sidebar is also missing in my harness
Tried to debug it but was clueless as to why the top harness is being replaced with that of the workobject instead of just replacing the harness for the dynamic container
Cognizant
GB
open the flow which is associated with the Work object you are creating. In the flow rule form, go to the process tab. Under CASE CREATION SETTINGS, uncheck SKIP CREATE HARNESS.
This check box skips the new harness and it directly opens the peform harness.