Question
Ganga
IN
Last activity: 13 Nov 2023 8:57 EST
Issue with Main Frame. Error Message "The host system has locked your keyboard. See if a message appears. Wait, or press Reset."
Hi Everyone,
We are working with multiple bots on single VM. We have a situation where main frame application (Emulator) works on cases received from Pega. First bot is working fine until the second one is started. Once the second one is started the mainframe on first bot is throwing below error. "The host system has locked your keyboard. See if a message appears. Wait, or press Reset.".
In the similar way if we try to start the third bot the emulator on the second bot throws the above error and gets hanged. Even after issuing stop command, emulator is not getting stopped, it is getting hanged. This is happing for each and every bot. Waiting for your response, Ganga
Pegasystems Inc.
US
@GangaR16584219 There is no support for running multiple bots on one machine other than by using the Server Bot Framework (where essentially each bot has their own login session and is working against their own apps). The message you provided makes it seem like you have two bots attempting to interact with the same instance of the same application (which would be like connecting two keyboards and mice to the same machine and having two users attempt to work simultaneously. Perhaps I am misunderstanding your usage. Are you using the Server Bot Framework?