Question
_VOIS
IN
Last activity: 5 Nov 2025 12:11 EST
Issue with Constellation App Launch – Error on Redirection
We have deployed the Constellation service on an EKS pod, and the constellation appstatic service is running with image version 1.7.0.
An application was created from scratch. However, when launching the application from the portal, it fails to redirect to the Constellation page and throws the following error
Cannot GET /c11n-appstatic/8.24.52-349/prerequisite/constellation-core-web.js
Updated: 5 Nov 2025 12:11 EST
Pegasystems Inc.
FR
@SandipA17014439 Make sure that your constellation app static service
(aka: constellation-appstatic-service/docker-image) is set for ConstellationSVCURL DSS and
that the Constellation static service (aka : constellationui/cdn-onprem) is set for ConstellationPegaStaticURL DSS. Note that it's highly recommended, if you don't have a strict network policy that blocks access to the outside internet, to set this ConstellationPegaStaticURL DSS value to https://release.constellation.pega.com so you can benefit from a highly available CDN deployed globally with lower latency. Moreover, It appears to me that you've got the DSS values swapped or set to the wrong values. As per the constellation app static service, ensure that you use 1.39.0, which is the latest tag.