Hello,

The error remains. Attached fresh screenshot from today's morning.

I've contacted [email protected], without response since 36 hours.

Hi Marcin,

My apologizes for this. I am currently trying to track down a resolution with the correct person.

Thanks,

Maryrita Styer

Community Manager

Maryrita,

Thanks for your suppor. Meanwhile the error message evolved to a new one - attached.

Hello Marcin.

I will contact you directly to get this issue resolved and your credit purchase completed.

Thanks for your patience and I apologize for the inconvenience.

Donnie

Donnie,

I can't realy tell if the error in the process was fixed, as suddenly there is a minimum amount of credits available for me to purchase set to 400 (attachment).

I do not need 400 credits, previously I was able to buy 20, so why that change now?

I just want to get Pega Platform essentials training to get some more insight of the platform capabilities, as my client is evaluating it, do I really need to buy 400 credits, to do even a 20 credits training?

I think this is highly inappropriate to have such policies towards people willing to get to know more, what your solutions offer.

Regards,

Marcin.

This validation message is not correct.  The minimum credit purchase is 5 credits.

We are investigating this issue and I'll provide an update as soon as it is available.

Thanks.

Donnie

Donnie,

I have managed to sucessfully purchase the credits today.

Thanks for your support within this difficult journey :)

Regards,

Marcin