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Question

 Duarte Moita (DuarteM7)
Knowledge Expert

Knowledge Expert
FR
DuarteM7 Member since 2015 24 posts
Knowledge Expert
Posted: May 6, 2019
Last activity: May 6, 2019
Posted: 6 May 2019 18:43 EDT
Last activity: 6 May 2019 19:24 EDT
Closed

Installing Pega Knowledge without installing Pega CS

Hello,

Is it possible to install Pega Knowledge on top of a Pega 8.2 installation that doesn't comprise the Customer Service module?

By other words, is Pega CS a pre-requisite for Pega Knowledge or are the 2 products independent?

Thank you,

Duarte Moita

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Pega Knowledge

Posted: 5 years ago
Posted: 6 May 2019 19:24 EDT
Susan Liu (SusanLiu_GCS)
PEGA
Senior Principal Engineer, Technical Support, Runtime Engine
Pegasystems Inc.
US

Pega CS is not a pre-requisite for Pega Knowledge. 

please check below Pega Knowledge 8.2 installation guide - "Compleing the prerequisite tasks" section. 

https://community.pega.com/knowledgebase/documents/pega-knowledge-82-installation-guide

 

 

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