Hi Elie,

This is a great question. As one of the Moderators I wasn't personally involved, so I asked around product management and the community development team and this is what I learned.

This was a decision made for our very specific use case given that this collaboration space is extremely integral to, and integrated into, our larger external digital ecosystem, design system, and evolving achievements system. 

Depending on your target user group and collaboration needs, Pega social capabilities and Knowledge Management could definitely help you achieve your vision. I'm happy to get our Knowledge Management team in here to answer your questions! In fact, we are always looking for ideas for new Ask the Expert sessions. We've had the KM team do one before, but if there's new demand, we can definitely look into setting up another session.