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Question

 Venkiteswaran Subramanian (VenkiteswaranS9471)
Wells Fargo

Wells Fargo
IN
VenkiteswaranS9471 Member since 2021 3 posts
Wells Fargo
Posted: Apr 10, 2020
Last activity: Apr 10, 2020
Posted: 10 Apr 2020 1:47 EDT
Last activity: 10 Apr 2020 3:05 EDT
Closed

Inheriting from multiple skins

We have skin(For e.g OrgUserSkin) defined at the organization level application which contains organizational level styles. We also have multiple applications on top of the organization layer including a Customer Service application. Customer Service application skin is inherited from 'CSEndUser' by default.  We also want the Customer Service application to inherit from Organizational skin(OrgUserSkin) as well. Is there a way for skin to inherit from org level skin and the 'CSEndUserSkin'. 

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Pega Customer Service 8.4
User Experience
Other Industry
Lead System Architect

Posted: 4 years ago
Updated: 3 years ago
Posted: 10 Apr 2020 2:09 EDT
Updated: 14 Jun 2021 7:38 EDT
Pavan Kalyan Kanaparthi (kanap2)
PEGA
Senior System Architect
Pegasystems Inc.
IN

I think we can create a new skin in the implementation ruleset and inherit from both Org Skin and CS Skin.

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Posted: 4 years ago
Updated: 3 years ago
Posted: 10 Apr 2020 2:58 EDT
Updated: 14 Jun 2021 7:38 EDT
Pavan Kalyan Kanaparthi (kanap2)
PEGA
Senior System Architect
Pegasystems Inc.
IN

Can you try including another skin in pyEndUser skin as I don't see any skin is included in inheritance there.

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