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Question

 Les Murray (LesM6735)

US
LesM6735 Member since 2020 1 post
Posted: Dec 4, 2023
Last activity: Dec 7, 2023
Posted: 4 Dec 2023 3:32 EST
Last activity: 7 Dec 2023 10:44 EST
Closed

Importing of Treatments and Actions are not working for me

I've tried to import actions and treatments into the CDH content.  Whenever I map the files in it shows 0 rows added or updated and 0 errors.

Not sure what else to do other than create them manually.

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Pega Customer Decision Hub '23
Pega Cloud
Other Industry
Decisioning Architect

Posted: 2 years ago
Posted: 7 Dec 2023 10:44 EST
Saleem Abdelsayed (Saleem_A)
PEGA
Senior Director, Product Management, 1:1 Customer Engagement
Pegasystems Inc.
US

@LesM6735 , there is too little information here to help.  Please make sure the template you are using for the actions/treatments you are importing is valid.  I suggest you run an export first, to establish the structure of the file and then use that file as the basis to update with whatever actions/treatments you need and then upload that.  If this does not help, consider raising a support incident with Pega.

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