Question
Cap Gemini
Cap Gemini
BR
Cap Gemini
Posted: May 9, 2018
Last activity: May 10, 2018
Last activity: 10 May 2018 12:05 EDT
Closed
IE crashing on new window open loop
Dear colleagues, how are you? I'm automating a Remedy-based call appearance system. Each open call for treatment in the system opens in a new tab. Automation clicks a call to handle and closes the new window when it closes looping. At some point in processing, IE crashes preventing further automation. Could someone help me with a strategy to prevent IE from crashing?
Looking for errors, i found this stacktrace:
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Dear colleagues, how are you? I'm automating a Remedy-based call appearance system. Each open call for treatment in the system opens in a new tab. Automation clicks a call to handle and closes the new window when it closes looping. At some point in processing, IE crashes preventing further automation. Could someone help me with a strategy to prevent IE from crashing?
Looking for errors, i found this stacktrace:
Info | 11:24:09.866 | 13 | MTA | Automation | | | Creating Local Component. CompId: Automator-8D59EED951B13AF\WaitForEvent-8D5B59622E43FF8
Error | 11:24:10.044 | 26 | STA | Exception | | | O objeto chamado foi desconectado de seus clientes. (Exceção de HRESULT: 0x80010108 (RPC_E_DISCONNECTED)), Verbose Message: General Information
Diagnostic Info:
Diagnostic.MachineName: TSP3480631
Diagnostic.FullName: OpenSpan, Version= Proprietary information hidden, Culture=neutral, PublicKeyToken=f5db91edc02d8c5e
Diagnostic.AppDomainName: OpenSpan.Runtime.exe
Diagnostic.WindowsIdentity: INTERNAL\T3293092
Diagnostic.ApplicationName: OpenSpan.Runtime
Exception Information
1) Exception Information
*********************************************
Exception Type: System.Runtime.InteropServices.COMException
ErrorCode: -2147417848
Message: "O objeto chamado foi desconectado de seus clientes. (Exceção de HRESULT: 0x80010108 (RPC_E_DISCONNECTED))"
Data: IDictionary (System.Collections.ListDictionaryInternal) with 0 items
TargetSite: Void IHTMLElement2_detachEvent(System.String, System.Object)
HelpLink: NULL
Source: "Microsoft.mshtml"
HResult: -2147417848
StackTrace Information
*********************************************
em mshtml.HTMLDTElementClass.IHTMLElement2_detachEvent(String event, Object pdisp)
em OpenSpan.Adapters.Web.Wrappers.HtmlElement2Wrapper.detachEvent(String event, Object pdisp)
em OpenSpan.Adapters.Web.HtmlElement.DetachEvent(String name, HtmlObjectEventProxy proxy)
em OpenSpan.Adapters.Web.HtmlObject.RemoveEventHandler(Object key, Delegate handler)
Error | 11:24:10.185 | 26 | STA | Exception | | | Não é possível converter o objeto COM do tipo 'mshtml.HTMLDivElementClass' na interface tipo 'mshtml.IHTMLElement2'. Esta operação falhou porque a chamada de QueryInterface no componente COM para a interface com IID '{3050F434-98B5-11CF-BB82-00AA00BDCE0B}' falhou devido ao seguinte erro: O objeto chamado foi desconectado de seus clientes. (Exceção de HRESULT: 0x80010108 (RPC_E_DISCONNECTED))., Verbose Message: General Information
Diagnostic Info:
Diagnostic.MachineName: TSP3480631
Diagnostic.FullName: OpenSpan, Version= Proprietary information hidden, Culture=neutral, PublicKeyToken=f5db91edc02d8c5e
Diagnostic.AppDomainName: OpenSpan.Runtime.exe
Diagnostic.WindowsIdentity: INTERNAL\T3293092
Diagnostic.ApplicationName: OpenSpan.Runtime
Exception Information
1) Exception Information
*********************************************
Exception Type: System.InvalidCastException
Message: "Não é possível converter o objeto COM do tipo 'mshtml.HTMLDivElementClass' na interface tipo 'mshtml.IHTMLElement2'. Esta operação falhou porque a chamada de QueryInterface no componente COM para a interface com IID '{3050F434-98B5-11CF-BB82-00AA00BDCE0B}' falhou devido ao seguinte erro: O objeto chamado foi desconectado de seus clientes. (Exceção de HRESULT: 0x80010108 (RPC_E_DISCONNECTED))."
Data: IDictionary (System.Collections.ListDictionaryInternal) with 0 items
TargetSite: IntPtr GetCOMIPFromRCW(System.Object, IntPtr, IntPtr ByRef, Boolean ByRef)
HelpLink: NULL
Source: "mscorlib"
HResult: -2147467262
StackTrace Information
*********************************************
em System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
em mshtml.HTMLDivElementClass.IHTMLElement2_detachEvent(String event, Object pdisp)
em OpenSpan.Adapters.Web.Wrappers.HtmlElement2Wrapper.detachEvent(String event, Object pdisp)
em OpenSpan.Adapters.Web.HtmlElement.DetachEvent(String name, HtmlObjectEventProxy proxy)
em OpenSpan.Adapters.Web.HtmlObject.RemoveEventHandler(Object key, Delegate handler)
Error | 11:24:10.326 | 26 | STA | Exception | | | Não é possível converter o objeto COM do tipo 'mshtml.HTMLDivElementClass' na interface tipo 'mshtml.IHTMLElement2'. Esta operação falhou porque a chamada de QueryInterface no componente COM para a interface com IID '{3050F434-98B5-11CF-BB82-00AA00BDCE0B}' falhou devido ao seguinte erro: O objeto chamado foi desconectado de seus clientes. (Exceção de HRESULT: 0x80010108 (RPC_E_DISCONNECTED))., Verbose Message: General Information
Diagnostic Info:
Diagnostic.MachineName: TSP3480631
Diagnostic.FullName: OpenSpan, Version= Proprietary information hidden, Culture=neutral, PublicKeyToken=f5db91edc02d8c5e
Diagnostic.AppDomainName: OpenSpan.Runtime.exe
Diagnostic.WindowsIdentity: INTERNAL\T3293092
Diagnostic.ApplicationName: OpenSpan.Runtime
Exception Information
1) Exception Information
*********************************************
Exception Type: System.InvalidCastException
Message: "Não é possível converter o objeto COM do tipo 'mshtml.HTMLDivElementClass' na interface tipo 'mshtml.IHTMLElement2'. Esta operação falhou porque a chamada de QueryInterface no componente COM para a interface com IID '{3050F434-98B5-11CF-BB82-00AA00BDCE0B}' falhou devido ao seguinte erro: O objeto chamado foi desconectado de seus clientes. (Exceção de HRESULT: 0x80010108 (RPC_E_DISCONNECTED))."
Data: IDictionary (System.Collections.ListDictionaryInternal) with 0 items
TargetSite: IntPtr GetCOMIPFromRCW(System.Object, IntPtr, IntPtr ByRef, Boolean ByRef)
HelpLink: NULL
Source: "mscorlib"
HResult: -2147467262
StackTrace Information
*********************************************
em System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
em mshtml.HTMLDivElementClass.IHTMLElement2_detachEvent(String event, Object pdisp)
em OpenSpan.Adapters.Web.Wrappers.HtmlElement2Wrapper.detachEvent(String event, Object pdisp)
em OpenSpan.Adapters.Web.HtmlElement.DetachEvent(String name, HtmlObjectEventProxy proxy)
em OpenSpan.Adapters.Web.HtmlObject.RemoveEventHandler(Object key, Delegate handler)
Instalation Data
Pega Robotics Studio
Version 14.0.25420.1 D14REL
Microsoft .NET Framework
Version 4.6.01038
Installed Version: Express
Pega Robotics Studio 8.0.1087.0
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Posted: 6 years ago
MOD
Pegasystems Inc.
US
Instead of triggering the calls to close in a loop, what happens if you close them individually from a button click on a windows form? If you can close them from a windows form, then it is likely your issue is related to timing (i.e. you aren't waiting for the proper events before closing the next one). I don't understand Portugese that well, but the error seems to indicate it is operating on a disposed object, so it would make me think it is related to the speed with which you are closing things.