Question
Royal Bank of Canada
Royal Bank of Canada
CA
Royal Bank of Canada
Posted: Dec 30, 2024
Last activity: Jan 23, 2025
Last activity: 23 Jan 2025 10:11 EST
Solved
How to view existing SR
How to view existing SR created by team. Its showing info -In order to create a support ticket, you must be added as a contact to a client or partner account. Please reach out to a support administrator to be added.
Accepted Solution
Posted: 7 months ago
Updated: 7 months ago
Updated: 23 Jan 2025 9:13 EST
Maantic Inc
Maantic Inc
IN
You can ask one of your support admins listed in msp.pega.com to grant you access.
Posted: 7 months ago
MOD
Pegasystems Inc.
US
Posted: 7 months ago
CollabPartnerz
CollabPartnerz
IN
To view the SR via the support portal, you must have the necessary access. Your organization will need to grant you this access.
Posted: 7 months ago
Royal Bank of Canada
Royal Bank of Canada
CA
@VenkataVamsiRamK Thank you for the help
Accepted Solution
Posted: 7 months ago
Updated: 7 months ago
Updated: 23 Jan 2025 9:13 EST
Maantic Inc
Maantic Inc
IN
You can ask one of your support admins listed in msp.pega.com to grant you access.