Question
How to troubleshoot the performance issue in production.
Hi All,
Could you please tell me, How to troubleshoot the performance issue in production.
Regards,
AK
***Edited by Moderator: Lochan to update platform capability tags***
Areteans Technology Solutions
GB
What are the things we can check-in logs and how to drive the conclusions from the alerts in Pega Logs?
Also could you please let me know apart from checking logs. What else we can check?
Proximus
BE
if you know your application you should be able to identify what to check first...
You've got DB, Application Servers, Firewall maybe, some external systems (middleware, ..)
You can then have DB locks, long lasting queries, DB slowness, communication issue with external system, FS full, issue with CPU, with memory. You could suffer from external system not replying to your request, etc..
When you start dealing with performance, you should have some more info.
Perfomance issue when doing what, for who, for which action? global, local, for some users, for all, for all kinds of activities, for some only...
This is actually not linked to PEGA, all above is for any kind of application..
Regards
Anthony
Pegasystems Inc.
US
PDC can help a lot here and send you reports of various alerts, etc.
https://community.pega.com/knowledgebase/products/predictive-diagnostic-cloud