Solved
How to Set SLA Access Group
Hi,
I need to set runtime specific access group when SLA running, anyone know how to do this?
Thanks
Hi,
I need to set runtime specific access group when SLA running, anyone know how to do this?
Thanks
Accepted Solution
Hi @Intandhp,
Create a activity or data transform, then Add a step with the method Property-Set and then Set the property pyAccessGroup
to the desired access group name and then save the activity and add it to your SLA.
Regards,
Prasad.
@Intandhp Basically SLA works on an agent and that agent has specific access group . If you will change the Access group of that agent you can update the Access group for that SLA basically .
Accepted Solution
Hi @Intandhp,
Create a activity or data transform, then Add a step with the method Property-Set and then Set the property pyAccessGroup
to the desired access group name and then save the activity and add it to your SLA.
Regards,
Prasad.
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