How to launch modal dialog from Chatbot
We are trying to launch a modal dialog (or overlay) from a Chatbot response. See picture below:
Is there a way to launch a modal dialog when I click the blue link?
I know Chatbot implementation used in CS Self-Service provides a similar functionality in which you can link to Pega KM categories and show the article in a new window (see attachment). However, our Chatbot implementation exists outside self-service and uses a keyword search approach.
Thanks for any thoughts on this :)