Question
Areteans
IN
Last activity: 16 Oct 2018 12:03 EDT
How to implement chat bot?
Hi Everyone,
I am very much interested to know and implement chat bot.
Is there any document or forum available for the implementation procedure?
Please let me know.
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Pegasystems Inc.
IN
Hello!
Thank you for posting on PSC.
The replies on this post might help you: PEGA CHAT with bot feature
Regards,
Pegasystems Inc.
US
Hi Divya,
You can look into the below links to start with Chatbot feature in pega:
Hope this will help you to understand the chatbot feature in pega.
Regards
Mahesh
Areteans
IN
Hi Mahesh,
Thanks for the quick reply.
I have gone through the links provided by you.
I have a question here, other than facebook and Amazon Alexa do we have any other systems to integrate?
If yes, please provide those links too.
It would be useful for me.
Regards,
Divya Sri Padarthy
Accepted Solution
Pegasystems Inc.
US
Hi Divya,
After my research i could only find the implementation details for Facebook and Amazon Alex as shared above, but it is not just restricted to those 2 and it supports for Email, SMS/text, Google Home and many more as it evolves based on explaination over here.
Some other demos and information about the Pega Intelligent Virtual Assistant can be seen here.
Hope this helps you.
Regards
Mahesh
Cognizant India Pvt Ltd
IN
Hi Mahesh,
Do we have any demo for email channel?. if yes, Please share.
Thanks in Advance,
Praveen
Pegasystems Inc.
US
Don't find any documentation related to this implementation as explained above.