Question
Tata Consultancy Services Limited
GB
Last activity: 4 Oct 2018 13:54 EDT
How to hide the connector line in a screen flow?
Hello all,
In my screen flow I have 5 steps(bubbles) and the last step is conditionally visible to the user based on a business rule.
Now the only problem is the connector line is appearing even when the step is hidden as shown below.
Please advice how to get rid of this connector line.
I tried putting likely-hood as less than 50% for Yes path in below image.. still not working..
Thanks
Guhan.
**Moderation Team has archived post**
This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post.
-
Like (0)
-
Share this page Facebook Twitter LinkedIn Email Copying... Copied!
Pegasystems Inc.
IN
Hi Guhan, Good evening!
could we try disabling the option 'Enable link if using breadcrumb trail' at 5th assignment shape...
Please share your observations/comments, Thank you!
psahukaru
Tata Consultancy Services Limited
GB
Hi Phani,
Thanks for your reply.
If I disable the option 'Enable link if using breadcrumb trail' then the step is not visible always even the condition satisfies...
Thanks
Guhan.
Pegasystems Inc.
IN
would configuring this screen-flow step from a sub-flow of standard flow with decision shape works?
Tata Consultancy Services Limited
GB
Dear Phani,
Thanks a lot for your comments!
We cant configure this as a standard flow, since we need it to be displayed in a screen flow..
Pegasystems Inc.
IN
could we quick test the configuration with fork shape...
Tata Consultancy Services Limited
GB
Dear Phani,
Thanks a lot for your comments!
I am already using fork shape only...
Pegasystems Inc.
IN
>>> I am already using fork shape only..
- can we quick test with decision shape to see and learn the observations, please?
Pegasystems Inc.
IN
sorry Guhanathan Vijayanarayanan unable to understand the configuration. would it be convincing to share the flow rule and configuration details....
- also would it be convincing to request to configure separate/individual end shape(s) to each decision outcome
- instead of connecting all decision outcomes to ONE end shape...?
Tata Consultancy Services Limited
GB
Dear Phani,
Thank you for your response...
I tried putting additional end shape still no success..
Please find the below flow configuration and let me know if you need any more details...
Screen Flow :
Has Captive Decision Shape:
Captive Assignment Configuration:
Yes Path Configuration:
Dear Phani,
Thank you for your response...
I tried putting additional end shape still no success..
Please find the below flow configuration and let me know if you need any more details...
Screen Flow :
Has Captive Decision Shape:
Captive Assignment Configuration:
Yes Path Configuration:
No Path configuration:
End Shape Configuration:
Thanks,
Guhan
Pegasystems Inc.
IN
sorry to request. but
could we kindly retry with the following ...
- configure TWO end shapes
- disable the option 'Enable link if using breadcrumb trail' at Captive assignment shape...
Please share the observations, Thank you!
psahukaru
Tata Consultancy Services Limited
GB
Dear Phani,
Still no success, As I told earlier, if we uncheck that checkbox then that line will not come at all, i.e. even for expected scenario, that line will not come.
Pegasystems Inc.
IN
sorry Guhan...
Tata Consultancy Services Limited
GB
Hello guys,
Any suggestion for this issue...
This is happening only for the last assignment in a screen flow...
Looks like Pega bug... Please advice...
Hi Guhanathan, which version of Pega 7 is this?
Also, can you show the flow which contains the steps prior to Facultative Reinsurance?
Are you saying, that if you put the when condition on one of those prior steps, the line is gone? But it only appears for the last step?
Tata Consultancy Services Limited
GB
Hi Guhan,
Thanks for the information. Let me try and reproduce this, and analyze what is going on to determine if there is anything possible here in the form of a local change.
While I do that, can you show me a screenshot of the flow in the state you mentioned, and the resultant screen flow that is rendered for comparisons sake?
I want to be able to visualize accurately how the connections are in this case.
Guhanathan Vijayanarayanan wrote:
If I remove the Has Captives decision shape then the line is not coming when the flow falls on either path of Has Reinsurance shape..
Thanks,
Rett
Tata Consultancy Services Limited
GB
Hi Guhan,
That screenshot corresponds with the current/original flow. So this screen shot...
Goes with this flow..
Can you provide the same pair of screen shots to go with the flow modified by the following description?
(So what do the connectors look like with this decision gone, and how does the flow look at runtime)
"If I remove the Has Captives decision shape then the line is not coming when the flow falls on either path of Has Reinsurance shape.."
Thanks,
Rett
Tata Consultancy Services Limited
GB
If the decision is gone then the extra line highlighted in red colour will not appear.
Updated: 2 Mar 2016 16:01 EST
Hi Guhan,
From what I understand, the behavior you are reporting is working as designed. That line is implying there may or may not be more steps in this screen flow. This is because the rest of them may be hidden visually, but are present on the DOM should they need to be used.
The line you are inquiring about is nothing more than a border for the list items (screen flow steps). It is set in CSS. pyscreenflow71.css is an available rule, so you can customize a lot of the current behavior as you see fit, but you are bound by the current style classes set already. (Adding new style classes won't help you since there is no HTML to even use it).
Here is what is happening take a look at this screen shot. I've change the line color so it is clear what is defining and dictating this.
You could try setting it to none in pyscreenflow71, but then you will be missing this connecting line for EVERY step.
You can try and conditionalize it to for only the last step, but this is technically not the last step in your configuration. (There might be more, just hidden.)
Hi Guhan,
From what I understand, the behavior you are reporting is working as designed. That line is implying there may or may not be more steps in this screen flow. This is because the rest of them may be hidden visually, but are present on the DOM should they need to be used.
The line you are inquiring about is nothing more than a border for the list items (screen flow steps). It is set in CSS. pyscreenflow71.css is an available rule, so you can customize a lot of the current behavior as you see fit, but you are bound by the current style classes set already. (Adding new style classes won't help you since there is no HTML to even use it).
Here is what is happening take a look at this screen shot. I've change the line color so it is clear what is defining and dictating this.
You could try setting it to none in pyscreenflow71, but then you will be missing this connecting line for EVERY step.
You can try and conditionalize it to for only the last step, but this is technically not the last step in your configuration. (There might be more, just hidden.)
In fact, when you are truly at the last step you will see we already set it to none.
I think in order to meet your need, we would need to introduce a new style class for a "potential last step", then you could modify it as you see fit.
So in summary, I do not believe what you are requesting is possible with the current HTML generation (out of your control), mixed with the CSS which dictates this feature (within your control).
(Surprise me though, maybe you or someone else can come up with something clever )
Tata Consultancy Services Limited
GB
Dear Rett,
Thanks a lot your reply.. Really appreciate your effort
Can I raise a SR for this ??
Thanks
Guhan
Hi Guhan,
You could raise an SR if you still strongly feel this is a defect, and you wish for it to be formally evaluated by an SME to confirm my understanding.
Hopefully that will not be necessary, and the support community moderators can tap some SMEs to verify this behavior if that is what you are seeking.
If all you are looking for is to submit an enhancement request to make this feature more customizable to meet your needs, then the moderators can spin off enhancements here without needing an SR as well.
(Please note enhancement requests are submitted for consideration in future releases with no guarantee on time frames)
Or, if you are still seeking input from other people on ways to potentially achieve the behavior you seek in the current implementation of the product, then staying here in the product support community space is the most appropriate action. SRs are only to be used to investigate potential defects or deliver media.
Best Regards,
Rett
Pegasystems Inc.
US
Please let us know if you are creating an SR or if you need an enhancement request. If you do create an SR, please reply to this post with the SR number.
Thanks in advance!
Tata Consultancy Services Limited
GB
I am waiting for business confirmation whether fix is required or not. I will update this post once i got a reply.
Thanks
Guhan
Pegasystems Inc.
US
Thank you Guhanathan Vijayanarayanan
Instellars Global Consulting Pvt
IN
Any updates for this post???
Pegasystems Inc.
IN