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Last activity: 26 May 2016 22:23 EDT
How to handle multiple webservice calls in an agent activity effectively?
Hi,
We have a requirement where we need to build a webservice request xml using the following data, from an agent activity.
- Data from Clipboard Pages
- Data from Obj-* Calls
- Data from multiple webservice calls (Response from these service calls)
We are find with points 1 & 2 above. Only issue we have is with Point 3. Challenges with point 3 are mentioned below:
- Multiple webservice calls is consuming more time
- Since, this is an agent activity and some thousands of items are getting queued, the processing rate is becoming very slow
- Handling of SOAP-Faults is again a challenge
Hence, to make it simple, can any one provide suggestions on the below question.
How to handle multiple webservice calls in an agent activity effectively?
Thanks & Regards,
S.Veera Vikram Reddy,
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Message was edited by: Vidyaranjan Av | Removed Personal Information