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Question

 Ritvik Mohapatra (RitvikM5)
Accenture
ASE
Accenture
IN
RitvikM5 Member since 2016 5 posts
Accenture
Posted: Jun 18, 2018
Last activity: Aug 27, 2018
Posted: 18 Jun 2018 11:05 EDT
Last activity: 27 Aug 2018 13:31 EDT
Closed
Solved

How to find project account administrator

In my project, I am not finding the account administrator and that is why cannot link my PDN account to my project account. Previously, it was dropdown selection but now it is saying to contact account administrator.

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Accepted Solution

Posted: 6 years ago
Posted: 8 Jul 2018 2:53 EDT
Ritvik Mohapatra (RitvikM5)
Accenture
ASE
Accenture
IN
Issue has been resolved after contacting support team as advised by you. They have added new account administrators to the project account for us. Thank you for the help.
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Posted: 6 years ago
Posted: 19 Jun 2018 0:50 EDT
Ritvik Mohapatra (RitvikM5)
Accenture
ASE
Accenture
IN

Thanks Marissa but under account administrators, nothing is showing. I checked with my colleague, it is blank even if his PDN account is linked with project account.

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Posted: 6 years ago
Updated: 6 years ago
Posted: 19 Jun 2018 5:25 EDT
Updated: 27 Aug 2018 13:31 EDT
Lochana Durgada Vijayakumar (Lochan_DV)
PEGA
Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Hi Ritvik,

We suggest that you contact your Pega Account Executive for this. You could also send an email to [email protected]

Let us know for any updates!

***Edited by Moderator Marissa to update email address in response to new one***

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Posted: 6 years ago
Posted: 5 Jul 2018 16:22 EDT
Ritvik Mohapatra (RitvikM5)
Accenture
ASE
Accenture
IN
I have asked company's account administrator and they have followed up with my request to get the project account administrator details. I am waiting for a response from them.
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Accepted Solution

Posted: 6 years ago
Posted: 8 Jul 2018 2:53 EDT
Ritvik Mohapatra (RitvikM5)
Accenture
ASE
Accenture
IN
Issue has been resolved after contacting support team as advised by you. They have added new account administrators to the project account for us. Thank you for the help.
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