My problem is the following:
We're creating some cases from an email listener, this creates a Link-Attachment instance that is linked to the Data-WorkAttach-File class.
Then we've some logic that creates cases from a different class, and we need to create a Link-Attachment Instance, linking the Data-Workattach-File (The one that contains the original email) with the new case created.
I've tried using the Link-Objects Method on an activity, but is creating an empty instance of Link-Attachment.
Is there any OOTB way to do this? Or what kind of approach can I use here?
***Edited by Moderator: Pooja Gadige to add capability tag***
@saiganeshgoudn5231 Should I copy the entire content of the XML from the Data-WorkAttach instance into the page? And also this is the first time I'm working with Link-Objects method
I'm not sure what to put in the LinkToPage field, and should I set the values of the properties here?
If you could share some screenshots or example, would be extremely helpful. Thanks
Posted: 1 year ago
Posted: 19 Jul 2022 0:49 EDT
Raghunatha Bende (bendr1)
Senior Application Architect, Financial Services Smart Apps