Question
CTS
AU
Last activity: 31 May 2018 15:03 EDT
How circumstance template works when there are two or more templates for the same rule in different ruleset?
How circumstance template works when there are two or more templates for the same rule in different rulesets under the same class?
Work-.pyCaseActionArea Section rule had been circumstanced under two different rulesets as below,
Section Work- pyCaseActionArea PegaSurvey:07-10-15 - PerformSurvey
Section Work- pyCaseActionArea PegaCPMFS:07-21-01 - CPMPortalType
When moving to SIT environment, the following exception occurs and failed to assemble pyCaseActionArea section.
Is it a correct behaviour as per rule resolution algorithm?
"2018-05-09 16:40:57,910 [1] [TABTHREAD1] [ ] [ MES:03.01.01] ( internal.access.DatabaseImpl) ERROR pegser0vt.test.local| m15 - There was a problem opening a database instance (class: Rule-HTML-Section): Encountered more than one Circumstance Property when opening Rule Rule-HTML-Section WORK-!PYCASEACTIONAREA: PerformSurvey and CPMPortalType
com.pega.pegarules.pub.database.MultipleCircumstancePropertiesException: Encountered more than one Circumstance Property when opening Rule Rule-HTML-Section WORK-!PYCASEACTIONAREA: PerformSurvey and CPMPortalType
From: (HECF6388925FB079181328AC0791750CF:) "
Thank you in advance.
***Updated by moderator: Lochan to tag SR to post***
Accepted Solution
Pegasystems Inc.
US
Upon reviewing the corresponding SR, we see that it has been resolved. SA-58468 was created as a result of the investigation. Please reference that if you have the same question.
Pegasystems Inc.
IN
Hi @Anurathan_K,
We see that you have created an SR for this query and it is under active investigation. Please let us know for any updates.
Thanks!
Accepted Solution
Pegasystems Inc.
US
Upon reviewing the corresponding SR, we see that it has been resolved. SA-58468 was created as a result of the investigation. Please reference that if you have the same question.