Question
Virtusa Technology Service Company
IN
Last activity: 8 Mar 2023 0:42 EST
How can i Remove the pagelist values from parent case
I have a requirement to create multiple cases based on the pagelist value selection Suppose, Pagelist name=countries, In countries pagelist i have IND,USA,UK,AUS (it is a mutliselect picklist)
While creating the case I have selected all countries, 4 cases was created C-100,C-101,C102,C-103. On the first case(C-100) it was showing all 4 countries C-100 (IND,USA,UK,AUS)
Need to remove last 3 countries from the first case. Expected Result For C-100--IND For C-101---USA For C-102--UK For C-103--AUS
Note: Creating multiple cases on same case type and same class
How can i achieve this, can anyone help me on this
Bits in Glass
IN
@AnushaP1329 can you tell how you are creating cases? Using ootb activity or from create case utility shape?
Virtusa Technology Service Company
IN
@Anoop Krishna created customization activity to create multiple cases based on countries
1.Looping the countries count 2.Call createWorkPage (NewPage) 3.Mapping the data from pyWorkPage to NewPage 4.call AddWork 5.Call commitWithErrorHandling
Bits in Glass
IN
@AnushaP1329ok. Can you use ootb activity, pxCreatetopCase to create cases. It also accepts data transform as parameter, you can prepare a pagelist using a DT and set that pagelist to this DT to copy data to created cases. So loop the multiselect, on each loop you need to prepare a pagelist by removing that particular page.
NCS Pte. Ltd
SG
Hi @AnushaP1329: In this scenario please follow the below.
- Within the loop, copy the current country list page to a temporary page
- When calling createworkpage, you have a parameter to pass a model name. Pass a data transform name there and in the data transform, copy the data from the temp page to your new work page
In this way the temp page will be creted based on loop context and will be available to the createworkpage to copy data to your child case using the model.
Thanks.
Virtusa Technology Service Company
IN
@ArulDevancan you please provide with steps and example in createworkpage i don't see any parameter to pass model name
NCS Pte. Ltd
SG
Hi @AnushaP1329: Sorry. The parameter in the createworkpage activity is "ModelToUse". This should be a name of Data transform (to be created in the class of new case to be created).
So the steps will be like this.
- Loop the data page. Using a DT, copy the current loop page details to a temp page
- Call Createworkpage and pass DT name to parameter "ModelToUse". This model should set the value to the work page from temp page
- Call add work
- Call commit with error handelling.
Thanks.