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Question

 Kavitha K S (KavithaKuruvattaS) nokia
nokia
IN
KavithaKuruvattaS Member since 2017 3 posts
nokia
Posted: Nov 24, 2017
Last activity: Nov 24, 2017
Posted: 24 Nov 2017 2:03 EST
Last activity: 24 Nov 2017 6:29 EST
Closed

How to auto refresh harness after drag and drop of assignments

We are using OOTB drag and drop feature for transferring assignments from workbasket to team members. But after transferring the assignments the harness is not getting refreshed and number of cases assigned to team members still remains the same. Only after reloading the page latest change is reflecting. Please let me know how can i refresh the harness after drag and drop of assignments.We are using Pega 7.2.2 version.

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User Experience

Posted: 6 years ago
Posted: 24 Nov 2017 6:29 EST
Rachit Agarwal (Rachit_Agarwal) PEGA Principal Technical Support Engineer
Pegasystems Inc.
US

Hi, 
pyUDashWorkAssignmentDragHandle is the OOTB Control you may be using for Drag & Drop. Please confirm this. This is an available rule so you can do a Save As of this rule & make modifications to it.  You can add a click event to refresh the section.
Please check and let me know if it working for you.
Regards,
Rachit

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