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Question

 ibrahim sab (ibrahims2157)

TR
ibrahims2157 Member since 2022 15 posts
Posted: Jan 2, 2023
Last activity: Jan 18, 2023
Posted: 2 Jan 2023 3:41 EST
Last activity: 18 Jan 2023 0:45 EST
Closed

how auto generate casses ? does it need human interaction to work ?

how can I make auto-generate cases using API ?

and does it need someone to work?

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Pega Platform
Case Management
Other Industry
Pega Delivery Leader

Posted: 2 years ago
Posted: 3 Jan 2023 1:46 EST
ibrahim sab (ibrahims2157)

TR

@vijayadurgayi want from different social media sorces like: facebook, twitter, instgram, email, etc. and if there is non of that we just going to make an api that gets all the data and then use this api to auto create cases.

i am just trying to make an feedback workflow app, where people send their feedback throw social media and we respond to them.

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