Question
Viable Solutions
AU
Last activity: 23 Dec 2016 1:12 EST
How to add Employee ID as one of the field in Operator Form
Hi,
As part of our requirement, we need to have "Employee Id" as one of the mandatory fields, while creating the Pega Operator and the same field should be exposed in database table for reporting and audit.
During our analysis , we identified that all the rules with respect to Operator Form and Operator Creation are FINAL rules. With this in place, any suggestions on how to handle this requirement ?
We need to have this change for applications built on 6.1 SP 2 and Pega 7 versions.
Thanks
Sundeep
PEG
IN
Can you take a look into pyCreateTempOperatorID OOB activity to customize the operator page. It's an available rule.
Viable Solutions
AU
Thanks for your reply Gangababu.
I am able to find this activity in Pega V7.2 but not in Pega V6.1sp2. Would you be able to share some more details on this approach, as i can see the activity is to create only the temporary operator page, but nothing to do with the Operator creator UI. If this activity can help us customize the screen can you help me with some more details.
Incessant Technologies
US
Hi Sudha,
how the user enter the employee ID, whether in the operator page do u want to show employeeId field or is there any form accessed by manager or admin team to create Operator's.
for manager or admin you can display the filed and on submit save the data into pr_operators table.
Viable Solutions
AU
Hi BendeRaghunath,
Thanks for your reply. We have both the requirements,
1. User to create the operator using the New Operator rule form , in which they should have Employee Id as a field to enter the Employee Id.
2. Using a service to create an operator.
For the 2nd scenario, we are creating the employee id property in Operator class and saving that in table. Its only for the 1st requirement , we are facing issues because of the Final rules. Would you be able to suggest any approach to handle the first requirement ?
Thanks
Sundeep
Aaseya IT Services Pvt Ltd
GB
Are you showing the PEGA OOTB screen to the end user? or do you have your own customized section?
If it is customized section, then you can implement this.
Sorry if i misunderstood your question.
Viable Solutions
AU
We are showing PEGA OOTB screen to the end user, so that he can edit the details as and when required.
PEG
PL
Create a property in data-admin-operator-id and while creating operator id, set this value.
Accepted Solution
Viable Solutions
AU
As stated above, we have created the employee id as a property in the Operators class and setting it using the activity when invoked by a service. But, we are still looking for a solution to have new filed (Employee Id) displayed in the Pega OOTB operator creation form.