Question
Aaseya IT Services Pvt Ltd
GB
Last activity: 16 Jan 2025 8:37 EST
Helper text disappeared on triggering validation error
In Pega Constellation 24.1.1, when a user submits invalid data in screen fields, triggering a validation error message, the helper text for fields such as date and picklist is removed. I am looking for a solution to ensure the helper text remains visible even when validation errors occur.
Updated: 16 Jan 2025 8:37 EST
Pegasystems Inc.
GB
@Mahesh Ravipati ⚠ This is a GenAI-powered tool. All generated answers require validation against the provided references
In Constellation, when a validation error occurs, it is important to ensure that the helper text remains visible to assist users in correcting their input. If the helper text disappears upon triggering a validation error, it may be due to the configuration of the error handling or the specific implementation of the form. You should review the error management settings and ensure that the helper text is configured to remain visible even when errors are present. This will help users understand what corrections are needed.
Sources
Designing forms in Constellation
Building accessible applications in Constellation
If you believe the product is not behaving as document, please log a support incident via the MSP and provide the INC id here so that we can track it.
@Sam Alexander could you provide some input on this question?