Question
US
Last activity: 27 Apr 2018 13:49 EDT
Getting Server error - $(HttpStatus) after launching CSR user portal
We are migrating application from Pega 6.1 Sp2 to Pega 7.2.2. This application built on CPM framework . When we are launching user portal getting
Server error - $(HttpStatus) prompt. After clicking ok we are able to proceed. But not able to find root cause for it. Please respond if anyone have any idea on this.
***Edited by Moderator Marissa to update SR Details***
Pegasystems Inc.
IN
Hi,
Could you please attach the screenshot, seems to be some js script is causing this issue.
US
Hi Sudhakar,
Please find the screen shot for this one. We created SR-C9880 for this also, but Susan told us to contact Pega Support community.
OCBC Bank
SG
Hi,
Could you try enabling developer tools and check whether there are any script errors present in console. Also as you have upgraded from 6.X, make sure your browser is not running in compatibility mode as Pega 7 doesn't supports compatibility mode.
Thanks,
Sandeep.
US
We already check all things above mentioned , we created SR also for this. They are also not able to find root cause of this, So they suggested to bring this in forum. May be someone already faced this kind of issue.
OCBC Bank
SG
hi Avinash,
Is this error specific to IE or is it happening in other browsers as well?
US
It is happening all other browsers as well.
PEG
US
In your userworkform you have a method called AjaxRequestFail. It is attempting to output the status of an unexpected error. but it looks as if someone mis-coded that method. Confirm if you have this method, and see if it is obvious how it should be fixed.
As to why you are getting this error, it depends upon what the low-level network error is that you are seeing. If it is one for which you don't care, you can modify the method to skip the output when the error code is what it is..which, currently, we don't know what it is.