Question
Charter
IN
Last activity: 21 Feb 2024 6:12 EST
Getting illegalException
Hi All,
Iam getting java.lang.IllegalArgumentException in our prod pdc logs.
Upon checking the stack trace we can see the message as Name 'operationMnemonics' is not defined. These exceptions iam seeing in our adm nodes. Please let us know the rca.
Thanks & Regards,
N Prasad.
***Edited by Moderator Marije to add is INC-B5477 **
Accepted Solution
Updated: 21 Feb 2024 6:12 EST
Pegasystems Inc.
GB
@PrasadN16719109 the support ticket has been open since 8th February, but you have not been able to provide GCS with the required log files, therefore support ticket INC-B5477 (RCA for java.lang.IllegalArgumentException in production) has been closed.
Once you are ready to provide the logs please continue to work with GCS and reopen that ticket as required.
Pegasystems Inc.
IN
@PrasadN16719109 As this is seen in production, I would recommend creating a support ticket so that they can get the right folks to investigate it,
Pegasystems Inc.
GB
@PrasadN16719109 please can you confirm if your support ticket is INC-B5477 (RCA for java.lang.IllegalArgumentException in production)?
Accepted Solution
Updated: 21 Feb 2024 6:12 EST
Pegasystems Inc.
GB
@PrasadN16719109 the support ticket has been open since 8th February, but you have not been able to provide GCS with the required log files, therefore support ticket INC-B5477 (RCA for java.lang.IllegalArgumentException in production) has been closed.
Once you are ready to provide the logs please continue to work with GCS and reopen that ticket as required.