Getting Error while running pyViewAsPDF- Section 'DateTime-Default' execution error on page 'AttachmentPage' of class 'Data-Corr-
Hi, I have a correspondence attached with the case which has a PDF attachment. I am trying to export that correspondence to PDF using pyViewAsPDF activity, I am getting an error- Section 'DateTime-Default' execution error on page 'AttachmentPage' of class 'Data-Corr-Email'. Can someone pls help me with this. (It is working fine for correspondence with no attachments)
Hi, I have a correspondence attached with the case which has a PDF attachment. I am trying to export that correspondence to PDF using pyViewAsPDF activity, I am getting an error- Section 'DateTime-Default' execution error on page 'AttachmentPage' of class 'Data-Corr-Email'. Can someone pls help me with this. (It is working fine for correspondence with no attachments)
com.pega.pegarules.pub.PRRuntimeException: Section 'DateTime-Default' execution error on page 'AttachmentPage' of class 'Data-Corr-Email'. : null at com.pegarules.generated.html.ra_stream_show_b504e8a093a6a6943d6cadb664c88d91.execute(ra_stream_show_b504e8a093a6a6943d6cadb664c88d91.java:125) ~[?:?] at com.pega.pegarules.session.internal.mgmt.Executable.getStream(Executable.java:4362) ~[prprivate-session.jar:?] at com.pega.pegarules.session.internal.mgmt.Executable.getStream(Executable.java:4183) ~[prprivate-session.jar:?] at com.pegarules.generated.activity.ra_action_pyviewaspdf_a61ac819c1d713d37dacc2a821e0e6fb.step1_circum0(ra_action_pyviewaspdf_a61ac819c1d713d37dacc2a821e0e6fb.java:226) ~[?:?] at com.pegarules.generated.activity.ra_action_pyviewaspdf_a61ac819c1d713d37dacc2a821e0e6fb.perform(ra_action_pyviewaspdf_a61ac819c1d713d37dacc2a821e0e6fb.java:76) ~[?:?] at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2855) ~[prprivate-session.jar:?] at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:11470) ~[prprivate-session.jar:?] at com.pegarules.generated.activity.ra_action_exportemailtopdf_5de6484c69c992cc349a4a8c941d635b.step5_circum0(ra_action_exportemailtopdf_5de6484c69c992cc349a4a8c941d635b.java:465) ~[?:?] at com.pegarules.generated.activity.ra_action_exportemailtopdf_5de6484c69c992cc349a4a8c941d635b.perform(ra_action_exportemailtopdf_5de6484c69c992cc349a4a8c941d635b.java:167) ~[?:?] at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2855) ~[prprivate-session.jar:?] at com.pega.pegarules.session.internal.mgmt.base.ThreadRunner.runActivitiesAlt(ThreadRunner.java:653) ~[prprivate-session.jar:?]
wipro
IN
Hi @soodn,
You can try the following steps:
-
Check the section rule named "DateTime-Default" to ensure that it is correctly defined and functional. Make sure that it is not referencing any missing or deleted rules.
-
Verify that the section is being used correctly in the Data-Corr-Email class. Check if the section is referenced in a property or layout of the class, and if it is being passed the correct parameter values.
-
Check if the "AttachmentPage" page exists and is correctly populated with data. This page is typically used to store attachments and other binary data.
-
Verify if there are any customizations or extensions that have been made to the DateTime-Default section. If so, review the changes and ensure that they are compatible with the Data-Corr-Email class.
-
Check the system logs and tracer to see if there are any additional error messages or exceptions that may provide more information about the root cause of the issue.
-
If the issue persists, try exporting the correspondence to PDF without the attachment to see if that resolves the issue. If it does, try adding the attachment back in and see if the issue reoccurs.
-
If the issue still persists, contact the Pega support team for further assistance. They can help review your system configuration and identify any potential issues or conflicts.