Question
EY
US
Last activity: 9 May 2016 5:28 EDT
Getting Error when trying to save data in Declare Index rule
we have built a declare index rule to generate the report from the below data construct
pyWorkPage(A-B-Work implementation work class). AggregatePerformTime(AttemptFirstContact) Page Group property on pyWorkPage.
AggregatePerformTime page group property contains data from (A-FW-BFW-Data-ProcessingTime frame work data class)
pyWorkPage.AggregatePerformTime(AttemptFirstContact)
timetaken=20
....
pyWorkPage.AggregatePerformTime(precall)
timetaken=40
......
pyWorkPage.AggregatePerformTime(postcall)
timetaken=60
.....
Now when we are submitting the pyWorkPage with this data it is getting the below error it is not saving the data to index class.
- (A-B-Work)Database-General trying to calculate the handle of a class whose instances may not be written to the database: A-FW-BFW-Data-ProcessingTime
Declare Index information
Index Rule Name: Index_AggregatePerformTime
Defined on Class:A-B-Work
Source page context:.AggregatePerformTime()
we have built a declare index rule to generate the report from the below data construct
pyWorkPage(A-B-Work implementation work class). AggregatePerformTime(AttemptFirstContact) Page Group property on pyWorkPage.
AggregatePerformTime page group property contains data from (A-FW-BFW-Data-ProcessingTime frame work data class)
pyWorkPage.AggregatePerformTime(AttemptFirstContact)
timetaken=20
....
pyWorkPage.AggregatePerformTime(precall)
timetaken=40
......
pyWorkPage.AggregatePerformTime(postcall)
timetaken=60
.....
Now when we are submitting the pyWorkPage with this data it is getting the below error it is not saving the data to index class.
- (A-B-Work)Database-General trying to calculate the handle of a class whose instances may not be written to the database: A-FW-BFW-Data-ProcessingTime
Declare Index information
Index Rule Name: Index_AggregatePerformTime
Defined on Class:A-B-Work
Source page context:.AggregatePerformTime()
Source page context class:A-FW-BFW-Data-ProcessingTime
Index class to write:Index-A-FW-BFW-Data-ProcessingTime
Properties for indexing and mapping
timetaken=timetaken
Accepted Solution
EY
US
it's a problem with pega cloud version 7.1.10.But we have found a work around for that.
if someone save as the previous workpartyuri declare index rule and made the changes on top of that it will work.
Pegasystems Inc.
IN
Hi Soumen,
Please run tracer to see the sequence of event happening before this error is coming up . It will give you good clue to start your investigation.
Also it is good idea to check the log file whether anything interesting is registered there or not ?
Accepted Solution
EY
US
it's a problem with pega cloud version 7.1.10.But we have found a work around for that.
if someone save as the previous workpartyuri declare index rule and made the changes on top of that it will work.